Home visits
Home visits in Brussels: Wi-Fi, internet box, printer and TV
Wi-Fi that doesn't reach everywhere, a printer that can't be found, a smart TV to set up? A Wi-Fix technician comes to your home, anywhere in the 19 Brussels municipalities, to install and fix your connected devices.
What we do at your home
Home set-up and troubleshooting
This is where we started: before opening our shops, we were already helping customers at home with their internet and devices.
Wi-Fi throughout your home
No more dead zones or dropouts.
- Router placement and settings
- Repeater or mesh system
- Network password and security
Internet box
Installation or switching provider.
- Box installation and activation
- Connecting all your devices
- Diagnosing dropouts
Printer and scanner
Set-up and wireless printing.
- Wi-Fi connection
- Printing from PC, smartphone and tablet
- Scanner and drivers
Smart TV and streaming
Enjoy your favourite services.
- Smart TV and set-top box
- Netflix, YouTube, Chromecast, Apple TV
- Sound: soundbar and speakers
New computer at home
Everything ready by the time we leave.
- Set-up and updates
- Transferring your data
- Printer and Wi-Fi connected
Help and guidance
For anyone who wants to understand their devices.
- Step-by-step explanations
- Smartphone, tablet, computer
- Ideal for seniors
How it works
Your home visit in 4 steps
Simple, with no surprises on price.
Contact us
Message us on WhatsApp (a photo helps a lot) or call us to describe what you need.
Get your quote
We give you the price before we travel, travel included.
Appointment
We agree on a day and time that suits you.
Visit
The technician installs, tests with you and explains how everything works.
Service area
Across all 19 Brussels municipalities
We cover the whole Brussels-Capital Region.
FAQ
Frequently asked questions about home visits
How much does a home visit cost?
The price depends on what you need and your municipality. We give you a quote before we travel, travel included.
Which municipalities do you cover?
All 19 municipalities of the Brussels-Capital Region, from Anderlecht to Woluwe-Saint-Pierre.
My Wi-Fi doesn't reach upstairs: what can you do?
We check where your box is and how it's set up, then install a repeater or mesh system if needed to cover the whole house.
Can you set up my printer on all my devices?
Yes: we connect it to Wi-Fi and set it up on your computers, smartphones and tablets.
What if the problem can be fixed remotely?
For a software problem on a computer, we can help remotely with RustDesk, which is often quicker. See our Computer troubleshooting page.
Need a technician at home?
Send us a photo or a short message: we'll reply with a quote.